Customers skim your docs: “on the average webpage, users have time to read at most 28% of the words…20% is more likely…” – The Nielsen Group study
Fun with tech docs
Hoarder House: Technical Documentation Edition
Measuring success by the quantity you publish isn’t a content strategy. It’s a cry for help.
Don’t fear 404s & avoid unhelpful redirects
For tech docs, 404s aren’t ideal but they are sometimes necessary. Learn about soft 404s and why you shouldn’t redirect docs to landing pages.
There’s not a great keyword for this
This blog is about technical documentation, content strategy, and other long-tail things that occur to me. In content strategy, long-tail keywords are relatively specific, but have low search volume — much like most of the questions technical docs attempt to answer.
Chasing the Long Tail 